Restore Licenses on the PS5
To restore Licenses on the PS5 go into the (Settings) > [Users and Accounts] > [Other] > [Restore Licenses]. Then select [Restore Licenses] and wait for the operation to complete.
Restore Licenses on the PS4
To restore licenses on the PS4 go into the (Settings) > [Account Management] > [Restore Licenses] and then select [Restore].
When to restore the PlayStation Licenses
Restoring Licenses on the PlayStation 5 console and PlayStation 4 Console will help fix some of the issues with your console. Below are the most common issues fixed by restoring Licenses.
When your Games are Locked
When your games are locked and you can't access them or start them. Restoring Licenses will do the trick.
Once you restore licenses on the PS5/PS4 the games will unlock and you will be able to play the games again.
What happens is your console fails to verify the purchases from the store as yours. It is the reason why your games will get locked. Just restore licenses and you are good to go.
When you can't make a purchase on PlayStation store
If you are failing to make a purchase off PlayStation store or you are failing to download the games you have already purchased from the PlayStation store. Then Restoring licenses will help you solve this issue
See this article on How to fix error ws-43699-1 on PS4
It shows how fix purchased but failing to download games.
When your games crushing or not starting
If your games are crushing or nor starting, It is a good time to restore the PlayStation licenses.
The game may be crushing or not starting because it is failing to verify the license of your purchase. Restoring licenses when this is happening can help solve this issue.
Still having game issues
If you have restore your licenses and the games are still locked or you have restored your licenses but the games get locked on the second boot or shortly after restoring the licenses.
Then it is time to set your PS5/PS4 as primary. This will solve the issue of the games randomly locking themselves.
To set the PS5 as primary go into (Settings) > [Users and Accounts] > [Other] > [Console Sharing and Offline Play] then select [Enable].
To set your PS4 as primary go into (Settings) > [Account Management] > [Activate your PS4 As Primary] then select [Activate].
Activating your console was replaced with Console Sharing and Offline Play on PS5.
Final Thought
To avoid Restoring Licenses every now and then, Its better to activate your console as Primary. This way you will not be restoring licenses often.
Once you activate your console as Primary, the licenses will be stored offline. You won't have to go online for the console to verify your purchase.
This will solve most issues like games been locked regularly, games not starting or crushing and failing to download purchased items on the PS store.
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