Error 80023102 is a PS3 error that usually occurs when you try to purchase something off the PS store, trying to sign into PSN, trying to add funds to your wallet or trying to create a PSN account on the PS3. This error happens because of many reasons. 

To fix error 80003102 on PS3 you have to Reset your PSN password, create your PSN account from another device, clear you payment method and/or Ensure you have correct payment information.

How to fix error 80023102 on PS3


Reset your PSN Password

 If you're having trouble singing in to your PlayStation Network ID and you are getting error 80023102, then you'll want to try resetting your password. Sony introduced a two-factor authentication (2FA) and is forcing everyone to reset their passwords. 

If you haven't yet reset your password you are likely getting the error 80023102 because of it.
There are many ways you can reset your PSN password, below is how you can reset your PSN password:

Reset PSN password from the PS3

You can reset your PSN password directly from the PS3 console, to do so follow these steps:
  1. Go to the PSN column in the XMB menu
  2. Select Sign in
  3. Click forgot password
  4. Fill in the requested information to reset your password

Reset PSN password from desktop

The simplest way you can reset the PSN network on desktop is to talk to PlayStation Online Assistant. To do this Click this link PlayStation Online Assistant.
This chatbot will help you restore the PSN password and you will get rid of error 80023102.

Create your PSN account from another Device

If you are getting error 80023102 on the PS3 console while you are trying to sign up for PSN then you have to change the device you are signing up on. You can sign up for PSN on different devices, from the Desktop to PS app to PS4 and PS5.

If you have manage to created your account on another device, trying signing in again from the PS3 console and the error 80023102  should now be resolved. The PlayStation Network app can also help you get your information transferred to other devices.

Clear your Payment Method

If you are getting the error 80023102 while you are trying to purchase your games on the PS3 console, then you need to clear your payment method. With the PS3 having aged so much, it is no longer secure to save payment information on the console as it can be vulnerable to attackers. 

Sony has then stopped you from checking out when trying to purchase something on the PS store if your payment method is saved on the console. You can now put in funds from supported devices e.g. Desktop, PS app, PS4 or PS5. To clear payment methods on PS3 follow the steps below:
  1. Go on the PlayStation Network column (sign in if you aren't already)
  2. Select [Account Management] > [Billing Information]
  3. Enter you PSN password and select the payment you wish to remove.
After you have cleared this payment method you can now add funds using either the PS app, Desktop, PS4 or PS5.

Ensure you have correct payment information

If you continue getting the error 80023102 while trying to purchase a game off PS store on PS3 after trying all the above methods, then you have to double check your payment information. Remember not to check from your PS3 as this will not work. You can either check from the Desktop, PS app, PS4 or PS5.

What Causes error 80023102?

The error 80023102 on PS3 is usually caused by bad secure connection with the PSN network. If there is anything that PSN detects or finds to be vulnerable on the console or it feels like you are at risk/vulnerable while connecting to the server you will get the error 80023102.


Final Thought

The error 80023102 is related to the payment details like wrong billing addresses, wrong zip codes, wrong CSC etc. As of 2022 the this error started happening even if all the details are correct. This is because Sony stopped accepting payment from the PS3 as it aged so much that they think you maybe vulnerable to attackers steeling your cards details.