PS4 controller connected to USB cable


One of the most common issues with the PS4 controller is it only working when plugged in. 

In this article, we will look into the potential causes behind this problem and provide you with solutions to resolve it.


Understanding the Problem: PS4 Controller Only Working When Plugged In

If your PS4 controller only works when plugged into the console using a USB cable, there are several factors to consider. 


1. Battery Depletion

One of the most common reasons for a PS4 controller only working when plugged in is a depleted battery. The PS4 controller relies on its built-in rechargeable battery to function wirelessly. Over time, the battery's capacity diminishes, leading to shorter usage periods and an increased reliance on the USB cable for power.


2. Wireless Connectivity Issues

Wireless interference and connectivity problems can also lead to a situation where your PS4 controller only functions when connected via USB. Objects such as walls, electronic devices, and other wireless signals can hinder the controller's ability to communicate effectively with the PS4 console.


3. Faulty Battery or Charging Port

If the battery itself or the charging port of the controller is faulty, it can lead to the controller to only work when plugged in. 

A defective battery might not hold a charge long enough, and a damaged charging port may prevent proper power to charge the battery making the controller to only work through a USB cable.


4. Firmware or Software Glitches

Firmware and software glitches can also cause your PS4 controller to show unusual behavior. These glitches can disrupt wireless communication and cause the controller to function only when directly connected to the console. 

This is rare but it usually happens and may need an update.


5. System Software Updates

Sometimes, the issue may arise after a system software update. These updates can sometimes affect the way the controller interacts with the console, leading to unexpected behaviors.


Solutions to the Problem

Now that we've explored the potential causes, let's discuss the solutions to the problem of a PS4 controller only working when plugged in.


1. Charge the Controller

Ensure that your PS4 controller is fully charged before use. Connect it to the console using the USB cable and allow it to charge for a while. If the battery was the issue, a full charge might restore normal wireless functionality.

See also: How long does it take to charge a PS4 controller


2. Check for Wireless Interference

Identify and eliminate potential sources of wireless interference near your console. Move other electronic devices away from the console and avoid placing it near thick walls or metallic objects that can disrupt the wireless signal.


3. Inspect Battery and Charging Port

Carefully inspect the controller's battery for any signs of physical damage or swelling. If you suspect the charging port is faulty, consider getting it repaired or replaced by a technician.


4. Update Firmware and Software

Make sure your PS4 console is running the latest firmware. These updates often include bug fixes and enhancements that can resolve connectivity issues.


5. Reset the Controller

Try resetting your PS4 controller by pressing the small reset button located on the back of the controller. This can help clear any temporary glitches that may be affecting its performance.


Conclusion

Experiencing a situation where your PS4 controller only works when plugged in can be frustrating, but with a little troubleshooting, you can often resolve the issue. 

By following this article, you'll be well on your way to restoring the wireless functionality of your controller. 

If the problem persists, it's advisable to seek professional assistance or contact Sony's support for further guidance.

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