PS5 No display


Encountering a "no display" or black screen issue on your PS5 can be frustrating and worrisome. 

In this guide, we will explore the possible reasons behind the no display problem and provide troubleshooting solutions to help you resolve the issue and get back to your gaming.


Reasons for PS5 No Display

1. HDMI Connection Issues

Loose or improperly connected HDMI cables can cause no display problems on the PS5.

Faulty or damaged HDMI cables may also hinder the transmission of video signals causing the no display issue.


2. TV Settings

Incorrect TV settings, such as the wrong input source or resolution settings, can result in no display when using the PS5.


3. PS5 System Software

Corrupted system software can lead to display issues on the PS5.


4. Graphics and hardware Issues

Hardware related problems, such as internal components failing or a malfunctioning graphics processor, may cause the PS5 to stop displaying output.


5. Monitor or TV Compatibility

Some older monitors or TVs may not support the resolutions or refresh rates output by the PS5. Incompatibility between the console and the display device can lead to a no display problem.


6. HDMI Handshake Issues

HDMI handshake refers to the process of establishing a connection between the PS5 and the TV or monitor. Sometimes, this handshake process may fail due to communication errors, leading to no display.


7. Graphics Settings on PS5

Incorrect or incompatible graphics settings on the PS5, such as unsupported refresh rates or color space, can cause display problems.


8. HDCP (High-bandwidth Digital Content Protection) Issues

HDCP is a content protection technology used by devices like the PS5 and TVs to prevent unauthorized copying of protected content. If there's a problem with HDCP negotiation, it can result in no display.

Related: Understanding HDCP on PS5


9. Start up Problems

Some times the PS5 won't start up properly and this can  lead to no display.


10. Firmware/Software Bugs

Sometimes, firmware or software bugs in the PS5's system software or updates can interfere with the display output.


11. Physical Damage

Physical damage to the HDMI port on the PS5, TV, or the HDMI cable itself can disrupt the connection and cause no display.


12. User Error

Sometimes, the no display issue might be caused by simple user errors, such as forgetting to power on the TV or selecting the wrong input source.


Troubleshooting Steps for PS5 No Display

1. Check HDMI Connections

  • Ensure that the HDMI cable is securely connected to both the PS5's HDMI OUT port and the TV's HDMI IN port. A loose or improperly connected cable can cause display issues.

  • Check both ends of the HDMI cable for any damage or bent pins that might hinder the transmission of audio and video signals.

  • If possible, try using a different HDMI cable or a different HDMI port on your TV to rule out cable or port-related issues.


2. Verify TV Settings

  • Make sure the TV is set to the correct HDMI input source that corresponds to the PS5's connection. Sometimes, the TV may automatically switch to the correct input, but it's always good to double-check.

  • Access the TV's settings menu and verify that it supports the resolution and refresh rate output by the PS5. For 4K gaming, ensure that the TV is set to its native 4K resolution and is compatible with the PS5's refresh rate.

3. Restart the PS5 in Safe Mode

  • Turn off the PS5 completely by holding the power button for a few seconds until it powers down.

  • Once the PS5 is off, press and hold the power button again, but this time, continue holding it until you hear a second beep. This will boot the PS5 into Safe Mode.

  • In Safe Mode, you'll see a menu with various options. Choose the "Change Resolution" option and select a lower resolution setting, such as 1080p, to test if the display works.

  • If the display works in Safe Mode, it indicates that the PS5 might be trying to output a resolution that your TV does not support. Adjust the resolution settings accordingly in the PS5's settings.

4. Update the System Software


Ensure that your PS5 has the latest system software updates installed. Outdated or corrupted system software can cause display issues.

I will write a guide on how to properly reinstall a system software on a non booting PS5.


5. Check for Overheating or Hardware Issues

  • Overheating can cause the PS5's components to throttle performance or even shut down to protect itself.

  • Ensure that the PS5 is well-ventilated and not placed in a confined space. Make sure there are no obstructions blocking the vents and that the console is placed on a stable surface.

  • Consider cleaning any dust accumulated in the vents and around the console, as dust can hinder airflow and contribute to overheating.



6. Test on a Different TV

  • Sometimes, the issue may be related to the TV rather than the PS5 itself. To rule out any TV-related problems, try connecting your PS5 to a different TV using the same HDMI cable.

  • If the PS5 displays correctly on the different TV, it indicates that the console and HDMI cable are functioning properly. The problem might be with the original TV or its settings.

  • In this case, review the settings on the original TV, ensuring that it supports the resolution and refresh rate required for 4K gaming on the PS5.

  • Additionally, check the HDMI port on the original TV to ensure it is not damaged or malfunctioning.

7. Check the TV's HDMI Port Compatibility

  • Some older TVs may have HDMI ports that are not fully compatible with newer HDMI standards, such as HDMI 2.0 or HDMI 2.1, which are required for 4K gaming on the PS5.

  • If you are using an older TV, check its specifications and user manual to ensure it supports 4K resolution and the required refresh rates through its HDMI ports.

  • Consider using a different HDMI port on the TV, if available, as certain ports may have better compatibility with 4K content.


8. Perform a Hard Reset on the PS5

  • If all previous troubleshooting steps have been unsuccessful, performing a hard reset on the PS5 might help resolve the no display issue.

  • To perform a hard reset, first, power off the PS5 completely.

  • Unplug the power cord from the console and wait for a few minutes before plugging it back in.

  • Power on the PS5 again and check if the display issue has been resolved.

Conclusion

By following these troubleshooting steps, including testing the PS5 on a different TV, checking HDMI port compatibility, and performing a hard reset, you can effectively identify and resolve the "PS5 No Display" issue. 


In many cases, the problem can be solved with simple checks and adjustments, such as securing HDMI connections, verifying TV settings, and reinstalling the system software. 


However, if the issue persists despite troubleshooting, it is recommended to contact Sony support or seek professional assistance for further diagnosis and resolution. 




FAQs

What should I do if my PS5 is not displaying any video output on my TV?

If you encounter a "no display" issue on your PS5, don't worry. Follow our troubleshooting guide to identify and resolve the problem.


Can a loose HDMI cable cause the no display problem on the PS5?

Yes, a loose or improperly connected HDMI cable can lead to no display issues. Make sure the HDMI cable is securely connected to both the PS5's HDMI OUT port and the TV's HDMI IN port.


Is there a specific type of HDMI cable recommended for 4K gaming on the PS5?

For 4K gaming on the PS5, it is recommended to use either an HDMI 2.0 or HDMI 2.1 cable, both of which support 4K resolution and high refresh rates.


How can I check if my TV settings are causing the no display problem?

Verify that your TV is set to the correct HDMI input source that corresponds to the PS5's connection. 


What is Safe Mode on the PS5, and how can it help resolve display issues?

Safe Mode is a boot menu that allows you to troubleshoot issues on the PS5. By booting the PS5 into Safe Mode, you can change the resolution settings and test if the display works at a lower resolution.


My PS5 still has no display after trying the troubleshooting steps. What should I do?

If the issue persists despite troubleshooting, try connecting the PS5 to a different TV to rule out TV related problems. If the display works on the different TV, the issue may be with the original TV or its settings.


Can corrupted PS5 system software cause display issues?

Yes, corrupted system software can lead to display problems on the PS5. I will update a guide on how to reinstall system software on non booting console


How can overheating affect the display on my PS5?

Overheating can cause the PS5's components to throttle performance or even shut down to protect itself. Ensure the console is well ventilated and not placed in a confined space to avoid overheating issues.


Are older TVs compatible with the PS5's 4K resolution and higher refresh rates?

Some older TVs may not fully support newer HDMI standards required for 4K gaming on the PS5. Check the TV's specifications to ensure it supports the necessary requirements.


If none of the troubleshooting steps work, what should I do?

If the issue persists despite trying all troubleshooting steps, consider performing a hard reset on the PS5. If the problem still persists, contact Sony support or seek professional assistance for further diagnosis and resolution.