NAT type failed PS4


If you are seeing a "NAT Type Failed" error on your PS4, it means that your network settings are preventing the PlayStation console from properly connecting to the internet. This includes both the console settings and the access point you are using e.g. router or mobile Hotspot. Here are a few things you can try to resolve NAT Type failed on PS4:

Note: This also applies to the PS3 and the PS5


1. Restart your router and PS4 console

The first step to fixing the NAT type failed issue on the PS4 is by restarting both the PS4 console and the router. This can often fix simple connectivity issues and the NAT type will be detected.

2. Check your network settings 

Ensure that the PS4 is set up to use the correct network settings for the access point you are connected to. You can try setting up the network with automatic settings so that the console can automatically set it self up. To automatically connect the PS4 to the internet go into [Settings] > (Network) > (Set Up Internet Connection), Select "Use Wi-Fi" or "Use LAN Cable" depending on your connection type. Select (Easy). Select your network from the list of available networks and enter the password if prompted. Follow the on-screen instructions to complete the setup. This way the PS4 will automatically get the DNS and the IP address. 
You can now test to see if the NAT type is going to show.

3.Enable UPnP 

UPnP (Universal Plug and Play) allows devices on your network to automatically forward ports and may resolve the NAT Type Failed error. To enable UPnP, log into the router and find the UPnP settings and enable it. If you are not sure on where to find the UPnP settings you can check with the routers manual as each router is different.

Once you have enabled it you can check to see if the NAT type is recognized 

4. Check your router's firewall settings

 Some routers have firewall settings that can block incoming connections. If you are using a router with firewall settings, make sure that they are not blocking the necessary ports for your PS4 to connect to the internet. When you disable the firewall on the router the PS4 should connect to the internet properly and show the NAT type you are using.

5. Use a wired connection

If you are using a wireless connection, try using a wired connection instead. This can help improve the stability of your connection as a  wired connection to a PS4 provides a faster and more stable internet connection compared to a wireless connection. 

This is because a wired connection uses an ethernet cable to directly connect the PS4 to the router, while a wireless connection relies on radio waves to connect the PS4 to the router. Because the ethernet cable provides a direct connection, there is less chance for interference or signal loss, leading to a faster and more stable connection. This will usually show you the NAT type you are using.

6. Ensure you have a working internet connection

There are a few ways to check if you have a working internet connection on your PS4 or if the access point you are connected to has a working internet connection. Below are some of the ways to check if you have a working internet connection:

  • On your PS4 go to [Settings] > (Network) > (Test Internet Connection) to check if your PS4 is able to connect to the internet. 
  • Make sure that your router and modem are turned on and that all cables are securely connected.
  • Try opening a web browser either on your PS4, PC, Mac or smartphone and visit a website. If the website loads, then you have an internet connection. 
  • Open the command prompt and type "ping 8.8.8.8". This will send a test packet to Google's DNS server. If you get a reply similar to the picture below, then you have a working internet connection.

    ping with cmd to check for internet


  • Check the status of your internet service: Contact your internet service provider to check the status of your internet service.

 If you don't have a working internet connection that is the reason why you are getting NAT type failed error. Try connecting your PS4 to an access point you are sure has a working internet connection.

What is NAT type 3

NAT (Network Address Translation) type 3, also known as "strict NAT," is a configuration of a router or firewall that limits the ability of devices to connect to devices within a local area network (LAN). 

NAT type 3 indicates that your device is behind a router or firewall that is preventing incoming connections. This means that other players may have difficulty connecting to your device, and you may have trouble connecting to other players

This type of NAT is considered the most restrictive, as it only allows incoming connections to be initiated by devices within the LAN, and only to specific devices within the LAN. This can cause issues with online gaming and other applications that require incoming connections, such as voice over IP (VoIP) or remote desktop.

NAT type 3 can cause problems for players trying to connect to your device in online games, and you may have difficulty connecting to other players. If you want to play online games or use other applications that require incoming connections, you may need to configure your router or firewall to use a less restrictive NAT type, such as NAT type 2 (Moderate NAT) or NAT type 1 (Open NAT).

Why am I getting NAT type 3

There are a few reasons why you may be getting NAT type 3:

  • Your router is not configured to allow incoming connections. You can try forwarding the necessary ports for your console to allow incoming connections.
  • Your router's firewall is blocking incoming connections. You can try disabling the firewall or configuring it to allow incoming connections for the necessary ports.
  • Your internet service provider (ISP) is blocking incoming connections. Contact your ISP to see if there is a way to change your NAT type.
  • Your device is connected to a VPN or proxy server, which can cause issues with NAT type. Try disabling the VPN or proxy to see if that resolves the issue.

Is NAT type 2 good on PS4

NAT type 2, also known as "moderate NAT," is generally considered to be better for online gaming on a PS4 than NAT type 3. With a moderate NAT type, your PS4 will be able to connect to other players more easily and with fewer issues.

NAT type 2 allows most incoming connections, but still limits some of them. Some devices in your network may have difficulty connecting to specific players, but the majority of connections should work fine. This type of NAT is usually sufficient for most online gaming and other applications that require incoming connections.

How do I get NAT type 1 on PS4

To get NAT type 1 (Open NAT) on your PS4, you will need to configure your router or firewall to allow incoming connections. This typically involves forwarding the necessary ports for your PS4 and ensuring that your firewall is not blocking incoming connections. The exact steps to do this will vary depending on the make and model of your router, but here are general steps to follow:

Locate your router's IP address: On your PS4, go to Settings > Network > View Connection Status and make a note of the IP address listed next to "Default Gateway".

Log in to your router: Open a web browser and enter the IP address you just located in the address bar. You will be prompted to enter a username and password.

Forward the necessary ports for your PS4: Look for a section on your router's settings page called "Port Forwarding" or "Virtual Servers."

Create a new port forwarding rule for your PS4. You will need to forward the following ports:

 TCP: 80, 443, 3478, 3479, 3480

UDP: 3478, 3479

Save the changes and reboot your router.

Test the NAT type on your PS4: Go to Settings > Network > Test Internet Connection and check the NAT Type.

Note that some ISPs may block some ports and make it impossible to achieve NAT type 1. In that case, you can contact your ISP and request them to open the necessary ports for you.