How to fix error WS-118720-9 on PS5


The error WS-118720-9 on the PS5 usually happens when you are trying to install game packs. You will not be able to download/install game packs because of the error WS-118720-9. 

Here's how to fix the error WS-118720-9

1. Download the packs from the PS5 menu

In most cases the error WS-118720-9 will pop up when you are trying to install the packs from the game. Some games have this option where you can directly update the packs inside of the game when it's launched and some don't.

These games that support this function are the ones that usually bring the error WS-118720-9 when you try to download/install the packs e.g. Modern Warfare.

When that happens, close the game, hover over the game you want to download the packs/ DLCs, press the option button on the DualSense and then select [Manage Game Content]. 

You should now be able able to see all your packs or DLCs from there. You can download them from there or install them from there and you will not get the error WS-118720-9. 

Bypass error WS-118720-9 on PS5



2. Re-download the pack

Another common reason why you are getting the error WS-118720-9 is that the download did not start properly or it is corrupt. You will get the error WS-118720-9 with a message saying installation suspended.

What you can do is delete the pack and start downloading it again. Make sure you download it from the PS5 menu this time as described in the first step.

3. Ensure your internet is stable

Most people will ignore this one but it is the most common cause of the error WS-118720-9 on the PS5. When the internet is lagging slow or has any other issue. The error WS-118720-9 will be coming up while you try to install your game packs.

This is because the PS5 will fail to download the pack as the internet connection is lagging. Another reason why the error WS-118720-9 comes up due to internet connection problem is the PS5 has failed to resume the installation of the pack. 

This happens because the internet is not stable and the PS5 has to stop downloading the pack and then later tries to resume the download once the internet resumes. 

It will throw you the error WS-118720-9 when it fails to resume the download/installation.

You can fix this by simply securing your internet connection. Make sure that  there is nothing hogging your bandwidth. If possible switch between wireless to cable. You can also try restarting your router to see if that helps with the internet connection.


4. Rebuild Database

Another reason why you are getting the error WS-118730-9 is because there are some corrupt files in the system software or the pack itself is corrupt. To fix this you have to rebuild database on the PS5. Rebuild database on the PS5 will delete all the corrupt and unreadable data on the console. To rebuild database follow the steps below.
  1. Turn off the PS5 completely.
  2. Press and hold the on button until you hear a second beep.
  3. Connect your controller through a USB cable and press the PS button.
  4. Select option 5 [Clear Cache and Rebuild Database]
  5. Select Rebuild database.
After the process is complete the PS5 will restart. Go and install the packs and the error WS-118730-9 should be gone.

Final Thought

As we have seen what mostly causes the error WS-118730-9 from the article. It's either the pack is corrupt or been interrupted while downloading/installing. Another reason could be that the server is acting up. You can just wait for some minutes maybe restart your console and try again to install the pack.

Thank you for reading and if you have any question please leave a comment in the comment section below.